What this office does with the things you tell it

Everything below concerns one small pile of information, and there is only the one. It is what you type into the form at the foot of this page, or say on +1 (225) 766-2418, or write to bookings@slowlatitudes.com. This site runs no accounts, so there is nothing to sign into and no profile sitting behind a password. The whole of what is held about you is the part you chose to send.

The five items the request form asks for

Which of the thirteen places. Which of the three lengths, meaning seven nights, twenty one nights or fifty six. Which month, because the same room in March and in October carries two different figures. How many people are going, because the operating company prices a room by the number sleeping in it. And one way to answer you, which is an email address, with a telephone number as an optional sixth if you would rather hear the figure spoken. Under those sits a free text box you may leave empty; most people use it for a date that has to be worked around.

What no field on this site asks for

There is no card number anywhere here, and no space to type one, because no money passes through this office at any stage. The reservation is made in your name with the company that operates the stay, and that company bills you under its own terms. Nothing is owed here, so nothing is collected here. The form likewise has no room for a date of birth, a home address, a government identity number, a bank detail or a note about anybody's health. Entry rules are a matter between the traveller and the authority that issues the document, and this office does not advise on them or keep a record of them. If a page ever appears that carries the name Slow Latitudes and asks for any of the above, it did not come from here, and corrections@slowlatitudes.com would like to know about it the same day.

Where a request travels once you send it

It lands in one mailbox, read by the people who work in this office, and it stays in that mailbox. Answering it goes one of two ways. Either the figure is already known and comes straight back to you in writing. Or a message goes out to the company that operates that particular stay, and that message carries the least that will do the job: the month, the length and the head count. Your name travels only at the point where you decide to reserve, because up to then the operating company is pricing a room rather than holding one for a named person. Neither your telephone number nor your email address goes with it. When the reservation is made, the operating company gets your name and the contact detail it needs to send you its own paperwork, and that is the end of what leaves this room.

Who else lays eyes on any of it

Three sorts of outsider, and there is no fourth. The company operating the stay you are reserving, that one alone, and only after you have said to go ahead. The firm that carries this office's email, which handles the message the way a postal service handles a sealed envelope. And whatever a court or a law officer in Louisiana can require in a form this office is obliged to obey. That is the entire list. None of it is sold. None of it is rented, swapped, pooled or handed to a broker, and none of it goes to anyone who would use it to advertise at you afterward.

How long any of it is kept

A request that comes to nothing is deleted twelve months after the last message in the thread. Twelve months rather than twelve days, because somebody who asks in February about a season often returns in September with the identical question. A request that turned into a reservation is kept for three years from the final night of the stay. Notes taken on the telephone are written by hand, filed with the thread they belong to and destroyed on the same clock. The free text box is deleted along with the message around it; nothing is lifted out of it and stored on its own.

What this site records while you read it

These pages set no cookie that follows you from one visit to the next. Your browser keeps one small note of its own, recording whether you last read the grid wide or stacked, and it lives on your machine and never travels back. The server handing you these pages keeps the ordinary short log any server keeps: the address a request arrived from, the page wanted, and the second it happened. Those lines roll off after thirty days and are read only when something on the site has broken.

Nothing goes out that you did not ask for

Every message leaving this office is an answer to a message you sent it. There is no mailing list you are added to by default, no bulletin attached to sending a request, and no fee or membership of any kind to reach anybody here. If you want to be told when a particular season opens for the following year, write that in the free text box and you will be told. No call and no text message ever begins at this end. A telephone number written on a form is a way of answering that form and nothing else.

What you can ask to have done

Slow Latitudes Bookings LLC does business under the name Slow Latitudes and is the company answerable for every line on this page. It is on record with Louisiana Secretary of State and works from a single address in Baton Rouge, East Baton Rouge, Louisiana. There is no branch elsewhere keeping a second copy of any of this, and no other company shares the mailbox.

Two addresses cover the lot. bookings@slowlatitudes.com takes anything about a request, a reservation or the information sitting behind one. corrections@slowlatitudes.com takes anything about this site itself: a figure that reads wrong, or a page that will not load. Both are answered within one business day. If you would sooner say it than write it, +1 (225) 766-2418 reaches the same people. The order a booking runs in is set out at how a request becomes a held let, the terms that apply once you change your mind are at the cancellation terms in full, the form appears again at request a stay quote 24/7, and the questions people ask often enough to be worth writing down are at what people write in to ask.

Nothing is sent to you that you did not ask for. This company places no outbound call, sends no text message and keeps no mailing list, so the only messages you receive are replies to something you wrote first.